TGV INOUI OPTIMUM and OPTIMUM PLUS classes

Discover OPTIMUM Class

A fully flexible offer for total peace of mind

• Exchange or receive a refund for your tickets at no extra cost.
• Your ticket can be exchanged up to 30 minutes after the train’s departure.
• Guaranteed exchange, even on fully booked trains on the same day (seat not guaranteed).

A fixed fare, even at the last minute

Whether you book two months in advance or the day before departure, the OPTIMUM fare guarantees a fixed price.

An enhanced range of services for greater comfort

• TGV INOUI lounges : Relax or work in a quiet station lounge with free Wi-Fi, complimentary drinks, newspapers and magazines.
• The Optimum area on board: need to travel in peace? The Optimum carriage has been designed to meet the specific expectations of our business customers, as well as those seeking a premium travel experience with personalised support and greater flexibility. A dedicated carriage located at the end of the train is available for you to work or relax in complete peace and quiet. This area is reserved for adults and children aged 12 and over.
• TGV INOUI Portal : Access a full press offering (daily newspapers and magazines) and additional entertainment content (films and documentaries) in your dedicated OPTIMUM space.
• TGV INOUI PRO app ! : Manage your bookings from start to finish with ease.
• Dedicated Customer Service Available 7 days a week, from 8:00 a.m. to 8:00 p.m., to support you before, during and after your journey via the TGV INOUI BOT.

Discover OPTIMUM PLUS Class

Exclusive to the Paris–Lyon route, choose the OPTIMUM PLUS offer for a personalised travel experience. In addition to all the services and benefits of the OPTIMUM offer, you also enjoy:

• Support from a dedicated onboard host, available throughout your journey to meet your every need.
• A high-quality meal offer, tailored to the time of day and served at your seat. A selection of seasonal dishes prepared with fresh, local ingredients is available, along with complimentary hot or cold drinks on request.
• Dedicated Customer Service, available 7 days a week from 7:00 a.m. to 10:00 p.m., ensuring personalised support and priority handling of your requests via the TGV INOUI BOT.