Booking alert page screen in the SNCF Connect app

First to know, first to book!

Planning a trip but tickets aren't available yet? Create an alert and we'll let you know as soon as they're on sale.

Our strengths

  • 5 days a week

    Our advisors listen to you and answer you 7 days a week.
  • person in wheelchair

    Accessibility

    Help pages and content adapted to everyone

  • Advisors who speak your language

    Our customer service is certified by Relation Client France, and we also have advisors who speak your language to support you closely.
  • SNCF Connect Voted Customer Service of the Year 2025

    Thanks to our customers for their trust and our teams for their daily commitment. 

Contact

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