Find my order reference

Where can I find my order reference?

Did you make your purchase at a station? It will have been given to you by the SNCF employee and is printed on your ticket. Your reference is made up of six characters (six letters OR a mix of letters and numbers). For example: UZLCHD or A1U765

Lost your order reference? We can send it to you again:

*mandatory fields

Information

You will receive the references for all your orders for the requested month via email.

Enter the email address used when placing the order:

Enter the order date or trip date (within the past year):

Order, travel file… Do you have other questions?

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