Allianz Travel Insurance

Explore your insurance options and find the coverage that suits your train or bus ticket!

Reimbursement within 5 days of your online declaration.
A comprehensive insurance customized for your trip.
Round-the-clock assistance, 24/7

Insurance customized to meet your needs

Questions about insurance through SNCF Connect?

It's crucial to note that insurance-related refund requests should be made directly to Allianz Travel by following the process below, as SNCF Connect does not handle direct refunds.

If you've experienced an unforeseen incident and wish to avail of your insurance, it's essential to follow specific steps:

Obtain the documentation necessary to support your request.
To file a claim and request a refund, please visit 'File/complete a claim' on the Allianz Travel website: https://sncf-connect.allianz-protection.com.

1. Traveling with the same type of ticket.

Example: Round-trip within France with a changeable ticket under conditions. My insurance covers:

Refund and exchange expenses
Train delays
Missed trains
Missed connections
Train cancellations
24/7 assistance

2. Traveling with different ticket types.

Example: For the outbound journey, I have a non-exchangeable, non-changeable ticket, and for the return journey, a changeable ticket.

If my trip includes at least one non-changeable ticket, my insurance covers:

Cancellations
Missed trains
Missed connections
24/7 assistance

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Find out about them

Allianz Travel Insurance

Insurance customized to meet your needs

Secure your train ticket

Insure your bus ticket

Do you possess a "Carte Avantage"?

Questions about insurance through SNCF Connect?

How to file a claim?

Are you looking to get in touch with Allianz Travel to track an ongoing case?

When to subscribe?

What is included in the coverage?

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