Different ways to collect your train tickets

Choose “e-ticket” as your collection method during the booking process.

The e-ticket is a paperless collection method. This will spare you from having to travel to collect your ticket, make an exchange, get a refund, or in case of loss.

You can directly access your e-ticket in the “My tickets” section of your SNCF Connect app.

You can select this collection method for:

• All trips within France (with TGV, Intercity trains, OUIGO, TER Regional Trains with connections)
• All destinations within Europe.

The e-ticket is available for all fares, except animal fares.

Boarding becomes hassle-free as you don't need to validate or punch your ticket.

The e-ticket is non-transferable: you must enter each traveller’s personal details.

Once created, you will no longer be able to change the traveller’s name.

If you do not have a smartphone and have selected an e-ticket, you can print your ticket at home or at a self-service kiosk.

Once you have printed your ticket, you can directly access your seat on the train without validating or punching your ticket.

A printed ticket is personal and non-transferable; it can not be given to another person. 

If you picked this collection method, collect your tickets by giving your reference number and surname, then let us guide you.

As for home-delivered tickets, they will be in your name but remain transferable.

Ticket collection from stations and SNCF shops is only available in mainland France.

Self-serve kiosk withdrawal will help you avoid queues at the ticket booths.

Same as for a ticket collection at a ticket booth: simply enter your reference number and name, and let us guide you.

Please be aware that some stations do not have Self-Serve Kiosks.