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SNCF Connect - Consent Management

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{count,plural, =1{Add this bike}other{Add these {count} bikes}}

{count,plural, =1{Add this animal}other{Add these {count} animals}}

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The size limit is 90 x 130 x 50cm and 30kg max. - maximum 2 per trip.

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Bicycles

Large boxes

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1 maximum per traveler.
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Max. weight: 30kg.

Oversize luggage

A suitcase or a bag small enough to be placed under the seat.
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All allowed, stored in a case (2m maximum).

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Handbag

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See the luggage rules

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Vos droits Bloctel et votre droit d’opposition

SNCF Connect s’engage à ne jamais réaliser de démarchage téléphonique sans votre accord préalable. Dans tous les cas, sachez que vous pouvez vous inscrire gratuitement sur la liste d'opposition au démarchage téléphonique Bloctel.

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SNCF Connect – Cancellation – Select journey and passengers

SNCF Connect - Cancellation

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SNCF Connect - Card Cancellation

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SNCF Connect - Services

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Save {discountAmount} on this trip by taking a discount card ⬇️

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SNCF Connect - Offers - Regional - Stage 1

SNCF Connect - Offers - Regional - Stage 2

SNCF Connect - Offers - Carte SNCF - Stage 1

SNCF Connect - Offers - Carte SNCF - Stage 2

SNCF Connect - Offers - Carte SNCF - Stage 3

SNCF Connect - Offers - TER - Stage 1

SNCF Connect - Offers - TER - Stage 2

Our Services

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SNCF Connect - Offers

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SNCF Connect - Password change

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age 0-3 years, travelling on your lap for free

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SNCF Connect - Cancellation Confirmation

SNCF Connect - Exchange Confirmation

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Log in to your account to find all your trips

Connection

Authorization is required to start a conversation.

Authorize the processing of my data

Messaging

Allow the use of your location to facilitate your travels.

SNCF Connect uses your location to offer you more precise routes and services that facilitate your journeys.

Use of your location

Privacy

SNCF Connect - Consult - Current options

SNCF Connect - Consult - Trip details

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SNCF Connect - Retrieve one of your tickets

SNCF Connect - Consult - Retrieved trips

Trip to {destination}

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SNCF Connect - Your personal details

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Select the person placing the order or provide information for another sponsor:

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Edit information on TOUTOUI

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Select the person who is placing the order or enter information for someone else:

Dates and times

Choose your travel dates and times using the form or the calendar below.

Departure and return dates

Tarifs TTC arrondis à l'euro supérieur ou l'unité supérieure, à partir de, pour un aller simple, en 1ère ou 2nde classe, pour le jour calendaire sélectionné, pour un adulte sans carte de réduction SNCF ni abonnement et sans prise en compte de bons d'achats ou code entreprise éventuels, sur une sélection de trains et de dates sous réserve de disponibilité. Offres soumises à conditions d'échanges et de remboursement des transports concernés à consulter lors de la commande. Paiement en ligne.

En cas d’aller-retour le même jour, le prix affiché comprend le prix de l'aller et du retour.

Tarifs TTC arrondis à l'euro supérieur ou l'unité supérieure, à partir de, pour un aller simple, en 1ère ou 2nde classe, pour le jour calendaire sélectionné, pour un adulte sans carte de réduction SNCF ni abonnement et sans prise en compte de bons d'achats ou code entreprise éventuels, sur une sélection de trains et de dates sous réserve de disponibilité. Offres soumises à conditions d'échanges et de remboursement des transports concernés à consulter lors de la commande. Paiement en ligne.

Conditions tarifaires

Date and times

SNCF Connect - Good deal

Error

Yes, delete

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Withdrawal options

Retrieval option

SNCF Connect - Destination search

{count,plural, =0{Information about this trip} =1{1 information about this trip}other{{count} information about this trip}}

Date and time

SNCF Connect - Itinerary results

SNCF Connect - Trip data sheet

Itineraries

Detailed itinerary

Departure at {departureTimeLabel} - Arrival at {arrivalTimeLabel}

Avoid stairs

A personalised profile to save time on your bookings

Easier bookings

Traveller profile

Amend this trip

Calls and texts are not possible from this device.
Please call 3117 or send a text to 31177 from a phone.

If you see a situation that puts your safety or that of other passengers at risk, call 31 17, send a text to 31 17 7 or use the 3117 app.

Is your safety or that of others at risk?

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Please text 31177 from a phone.

Emergency number – 3117

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Sign in and find your purchases and options…

The trips you add to your basket remain available for 15 to 30 minutes.

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No Internet connection

Please check in all travellers before departure to generate your e-tickets.

Eurostar check-in

SNCF Connect - Exchange

SNCF Connect - Exchange - Payment

Select passengers

You can exchange your return journey.

What would you like to exchange?

You can exchange your outbound journey.

The outbound and return journeys will be exchanged

SNCF Connect - Exchange - Modify Ouigo

SNCF Connect - Exchange -  Select journey and passengers

Exchange

Which ticket would you like to exchange?

You can exchange the entire trip, or each part separately.

SNCF Connect - Exchange - Search for new journey

SNCF Connect - Exchange - Validation

Bicycles, luggage, pets…

Refund amount

Where to leave the station: 

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The entire journey to {destination}

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Why save occasional routes?

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Occasional

Enter an address, a place, a station…

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Save the addresses that you regularly visit. 

You can fill them in quicker when searching routes.

Your saved addresses

Home: suggested address

Turn on geolocation services to get personalised travel suggestions

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View the departing and arriving trains using the tabs

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Please search for your station in the search bar above and select it

For RER and Transilien trains, you can narrow your search by selecting your train's destination!

Search for one of these routes, then use the small star to add it to your favourites. 

You can request an alert in the event of disruption on this route. You can also find it on the app homepage the day before and day of your journey.

Occasional routes

Search for one of these routes, then use the small star to add it to your favourites. 

You can request an alert in the event of disruption on this route. You can also find it on the app homepage.

Regular routes

In the event of a disruption, should we notify you ?

You will be notified about {count,plural, =1{this train}other{these trains}}

On which days do you take this route?

To be notified in the event of disruption

Disruptions on the route

To receive a written version of the announcements by the train manager (TGV INOUI, OUIGO, INTERCITÉS and TER Regional Trains)

Announcements on board the train

What information do you want to receive?

You will take this route:

Route registration

The type of card that you entered is not accepted. We only accept: {cardBrands}

The type of card that you entered is not accepted.

This type of card may not be used for the services you have selected

Choose a different payment method

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Your reference is made up of six characters (six letters OR a mix of letters and numbers).

For example: UZLCHD or A1U765

Where can I find my order reference?

SNCF Connect - Find my order reference

{origin} - {destination} on {date} at {time}.

How lucky: a ticket on the train you're interested in has become available!

Full Train Alerts

Savings calculated, excluding additional paid services, by applying the 30% discount of the Avantage card on the Prem's, Second or First fare.

Savings made

The exchange and refund service may result in a deduction. For more information, please consult the 

. In addition to any holdback, the exchange and refund service may require payment of the fare difference between the original ticket price and the fare available upon exchange.

Ticket exchange and refund

The number of points is a guideline and is based on the status declared in your search. It does not include any bonuses related to promotions.

Loyalty Program

In accordance with the provisions of Law No. 78-17 of January 6, 1978, known as “Informatique et Libertés“, amended by Law No. 2004-801 of August 6, 2004, you have the right to oppose, access, modify, rectify and delete data concerning you. You may exercise this right by sending an e-mail from the Contact section of the Site or by sending a letter to the SNCF Connect Customer Service at the following address: 1 / 3 Rue Camille Moke - CS 20012 - 93212 La Plaine Saint Denis Cedex.

Data Protection Act

The number of “seats at this price“ is displayed if there are less than 10 seats left at the price indicated. The number of seats is given as an indication, a temporary delay could be noted according to the number of orders in progress and their finalization.

Number of “places at this price“

Application fees are not refundable in case of cancellation or modification. In case of modification, new fees will be charged in the following cases: addition of one or more extra passengers, exchange of a one-way trip into a round trip, inversion of the arrival and departure cities, modification of the departure or arrival station if the replacement station is not located in the same place.

Application fees

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To take advantage of all these services, you can select ‘Accept all’.

You can also refuse everything: SNCF Connect will not use your position.

You can also configure your choices according to the services that are relevant to you.

You can change your choices in the ‘Account’ section of the app.

Accept or refuse the use of your position for this service. You can change your choice at any time from the ‘Account’ section of the application.

Using your position

Your position is used to find out where you are starting from and to guide you to your destination.

Know where you're starting from, so we can offer you precise itineraries.

Know where you are starting from when you book a taxi or VTC journey.

To guide you along the pedestrianised sections of your route.

Routes and guiding : how is your position used?

Route planning and guiding

Your position is used to suggest the transport tickets available in your area (in your town or region).

Personalised offers of transport tickets around you

{locale, select, en_CH{https://www.sncf-connect.com/en-ch/anonymised-studies} other{https://www.sncf-connect.com/en-en/anonymised-studies}}

To guide you and help you find your way around.

To offer you the transport tickets available in your area (in your town or region).

When the app is active, SNCF Connect uses your position to facilitate and personalise your journeys:

To find out more about the management of your personal data and exercise your rights.

Accept or refuse the use of your location for each of these services.

Using your position : your choices

An account that takes you further

Get notified when tickets you're interested in go on sale, even without being logged in.

Booking alert

High speed

SNCF Connect - Homepage

Where{br} do you want{br} to go?

Where do you want to go ?

Travel for less

Arrivals

Departures

Mainline — Arrivals

Mainline — Departures

Timetables sorting

Regular, occasional, etc.

Public health crisis

Traveller information

Luggage service for customers

Valuation of offers and functionality

This might help you

Disruptions, track works, plans…

SNCF Connect is also available in English.

Details, tickets, etc.

Made for your everyday

Search for an offer…

VTC / Taxis

Understand and manage this selection of offers

Departures and arrivals boards

Search for your journeys, commuter trips and much more…

SNCF advantage code

{count, plural, =0{} =1{, 1 animal} other{, {count} animals}}

{count, plural, =0{0 animals} =1{1 animal} other{{count} animals}}

{count, plural, =0{} =1{, 1 bike} other{, {count} bikes}}

{count, plural, =0{0 bikes} =1{1 bike} other{{count} bikes}}

{count, plural, =0{} =1{, 1 code} other{, {count} codes}}

{count, plural, =0{0 travellers} =1{1 traveller} other{{count} travellers}}

Travellers, code, reason

Travellers

Shall we show you around?

Hire car, hotels, etc.

Much more than a train!

Payment service is currently unavailable

Payment service is unavailable at the moment

The payment timeframe has elapsed

Your iPhone needs updating

Your iPad needs updating

Your travel passes

Reconnect to the network to access your conversations and talk with a counselor.

It seems that you do not have an internet connection.

Chat

All your exchanges with our advisors.

This type of card is not accepted. We only accept the following cards: {cards}

This type of card is not accepted

Debug info

Your alerts

On which days do you use this line?

Alert creation

Disruption

Alert modification

Upcoming disruptions and works

Normal service

Other lines

Île-de-France

OK, understood.

Go to “Manage your alerts“, and then disable “Be warned by notification“.

Do you no longer wish to receive notifications about this route?

Your frequent lines

National

By region

Traffic info

{count, plural, one{1 message} other{{count} messages}}

Messages ({count})

Insurance

SNCF Connect - Search in progress

Recommended itinerary

Trip details

You entered your secret code incorrectly three times. Your SNCF profile has been locked. To learn more, you can:

You have exceeded the maximum number of attempts

Go to your “paie et famille” agency website

SNCF agent session

General terms and conditions of sale, terms and conditions for displaying offers, payment methods.

Consultez un plan une fois pour le télécharger : vous pourrez y accéder même hors connexion.

This can help you

Line plans

Network plans

Network and line plans

 - New Tab

 (PDF)

SNCF Connect - Log out

Your low price alert will not be created.

Do you really want to leave?

This alert will be permanently deleted

As soon as a ticket is available within your budget, you’ll be notified.

We will send the results to this email address:

You can change your preferences (origin, destination, times) and try again.

Unable to create this alert

Low-price alerts

Luggage & Service

SNCF Connect - My {year} Retrainspective

Find all your tickets and invoices wherever you are

Tailor-made journeys

MAX alerts

It's a promise, we won't send you any ads.

You will receive a text message in case of disruption.

Help

Your tickets

Oops!

The right information at the right time

To benefit from all these services, you can select “Accept all.”

You can also choose to refuse everything: SNCF Connect will not send you any notifications.
You can also customize your preferences based on the services that matter most to you.

You can change your preferences at any time in the “Account” section of the app.

track your conversations with our advisors and share your feedback on the app.

We’re listening :

enjoy deals and news tailored to your preferences.

Exclusive offers :

receive real-time updates and guidance throughout your trip.

Your trips :

SNCF Connect, as the data controller, processes the collected data for the management of notifications. To learn more about how your personal data is handled and to exercise your rights:

SNCF Connect sends notifications to keep you informed, support you, and offer useful services:

Choose the notifications you’d like to receive: trip updates, exclusive offers, advisor replies…

Notifications: Your preferences

Information on your journeys, platform numbers, great deals and more… Choose the notifications that you want to receive.

Don’t miss any important information

Information on your journeys, platform numbers, great deals and more…

Find your notifications here

To view all your notifications, connect to the Internet.

Mark as read

Select

Manage my notifications

Offer conditions

With your Mon Identifiant SNCF account, you will have access to all your trips, season tickets, loyalty cards and more.

Create a Mon Identifiant SNCF account with the same email address as you SNCF Connect account to retrieve all of your journeys, season tickets and discount cards.

A single username

It's up to you

We use your location to suggest personalised itineraries and improve the public transportation service.

Let us show you

Search for one of these routes, then use the small star to add it to your favourites.

You can request an alert in the event of disruption on this route. You can also find it on the app homepage the day before and day of your journey.

Save routes that you plan on taking soon

Thank you, your booking is now complete!

It is the price you would have had to pay today for the same ticket if you had not locked in a price earlier.

What is the price without option?

Option unavailable

Organise your trip and enjoy special discounts on our offers (car rental offers, etc.)

Hire car, accommodation… Thanks to your booking, you can benefit from attractive prices on our partners' offers!

SNCF Connect - Origin search

OUIGO allows you to travel at high speed or standard speed.

New OUIGO offer

Your departure and return dates

SNCF Connect - Pass Cancellation

Your payment for an amount of {totalAmount} has been processed!

The page which will be displayed next will allow you to securely validate your payment. We will pop back immediately afterwards!

You are in good hands!

Please do not leave this page or close the application.

Your Chèque-Vacances Connect payment is currently being finalized. This may take a few minutes.

Final verification… not much longer!

Your PayPal payment is currently being finalized. This may take a few minutes.

Just a little while longer…

We are just running the last checks with your bank… This won’t take long!

You will now be transferred to the payment verification page… You will return to this page afterwards.

We’re checking with your bank…

SNCF Connect - Payment

Payment

Your payment is secure, you can make your purchase with confidence.

Pay securely

SNCF Connect - Payment validation

You already have a journey in your basket. If you wish to pay for your option, you must first empty your basket by either paying for your trip or deleting it.

You cannot pay for your option

For the selected card:

Secure payment

Your account has not been debited. You can run your search again.

From the phone settings.

Modify location access permission

Select a title

Seating selection

Try broadening your search to see more trips.

No trip matches your criteria

Trip prices

Offre urbaine {productName}

Fares

Choose an offer

On your card

In your account

In your email

It is indicated on your card or in your account, under “Your discount and loyalty cards“.

In the ‘Your discount and loyalty cards’ section.

It also appears in the confirmation email you received after purchasing the card.

It is also indicated in the confirmation e-mail received when the Pass Rail is purchased.

Where to find your card number

Where to find your Pass Rail?

Offers

The card to be renewed is valid until {date}.

Where do you want to go?

Cardholder’s name

Where are you leaving from?

The Pass Rail is valid for 31 days from the desired date between 1 July and 31 August.

Where do you want to stop along the way?

{cardType, select, YOUNG_PASS {Carte avantage Jeune} SENIOR_PASS {Carte avantage Senior} WEEKEND_PASS {Carte avantage Adulte} FAMILY_PASS {Carte avantage Famille} LIBERTE_PASS_FE {Carte Liberté} other {Carte}}

Add to your calendar

Good deal

Your trip

Select a rate

{count,plural, =0{{count} fare available from {price}}=1{{count} fare available from {price}}other{{count} fares available from {price}}}

Ne manquez aucune info sur vos trains

Activer les notifications

Random

SNCF Connect - Redirection

Import your ticket to access your regional cards and subscriptions

Do you have a regional card or subscription?

Expired cards and subscriptions

Search for the route that you are interested in, then select ”Save this route” at the top of the screen.

You can then request an alert in the event of disruption on this route. You can also find it on your app’s homepage.

Save the routes that you often take

Your regular routes

SNCF Connect - Pickup Location

Où voulez-vous retrouver le chauffeur ?

Lieu de rendez-vous

SNCF Connect - Contact details

SNCF Connect - Taxi / VTC offers

Taxi / VTC offers

{count, plural, =0 {No upcoming fares} other{Scheduled fares}}

SNCF Connect - Pickup Zone

Dans quelle zone voulez-vous retrouver le chauffeur ?

Choix de la zone

In the event of a problem or to report a ride.

Do you want to change the meeting place? Just move the map.

Offers are valid for a few minutes. You can update and see new offers.

Offers have expired

Cette course a été annulée : vous ne serez pas débité.

Désolé, aucun chauffeur n’a été trouvé

SNCF Connect - Taxi / private car with driver journey

Summary of your fare

Taxi / private car with driver journey

SNCF Connect - Ride history Taxi/private car with driver journey

Sorted by reservation date.

Your previous reservations

Échec de paiement

La réservation de votre course en taxi ou VTC a été annulée.

Le paiement a échoué à plusieurs reprises

Le prix peut changer selon les conditions réelles de la course : durée, distance, attente...

SNCF Connect - Taxi/Rideshare Payment

SNCF Connect - Taxi/Rideshare Payment Validation

Meeting place

SNCF Connect - Taxi / Ride Hailing search

Taxi / Ride Hailing search

Terms of use

General terms and conditions of sale for your trains : 

As soon as tickets are available, you will be notified.

Alert created !

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Pick the trains you are interested in:

Be notified about a ticket sale you are interested in

Booking alerts

Scheduled for {departureDate}

SNCF Connect - Search

Search

Change the arrival

Change the departure

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No result for “{input}“

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Results

A single SNCF Connect username to access all SNCF websites

Secure logins

Choice of calendar

SNCF Connect - Return journey itinerary results

SNCF Connect - Outbound journey itinerary results

The app that simplifies all your journeys!

SNCF Connect

Your search

Station information

View the real-time schedule of arrivals and departures at stations using SNCF Connect. Find updated schedules, delays, and plan your trips with ease.

Station arrival and departure times - SNCF Connect

Technical error

{name} season ticket

Conditions and seating

Find it on your mobile phone with the SNCF Connect application.

Your ticket was sent to you by email.

This journey in detail

Stations served, track...

See more details

Stages of your journey

Where would you like to go?

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SNCF Connect - Traffic information - Paris region

Consult realtime traffic in your region (TER, metro, RER, Transilien, Tramway). Find upcoming and ongoing disruptions.

SNCF Connect - Traffic information

SNCF Connect - Traffic information - By region

Transaction

You will be travelling on the selected mode of transport

SNCF Connect - Passenger selection

Ready for your next getaway?

Your journey

+ comfort

+ amenities

1st class

+ calm

Upgrade to a first class ticket for €{price}

Request compensation

You can receive compensation

SNCF Connect - Consult - Tickets

Détail

Le Pass présenté est incompatible avec le produit souhaité.

Posez votre Pass au dos de votre téléphone.

Vous serez débité après le chargement du titre de transport sur votre Pass régional.

Finalisation {step}

Pour finaliser l’annulation de votre titre, nous devons scanner votre carte régionale

Vous pouvez néanmoins accéder à l’ensemble des offres disponibles sous forme de e-billet avec un QR code à scanner

Les titres ne sont pas disponibles à l’achat sur votre Pass

Vos titres expirés

Munissez-vous de votre Pass et lancez la détection.

Pour lire votre Pass régional et acheter des titres, nous devons d’abord vérifier son contenu

Lecture de votre Pass régional

Le chargement du titre sur le Pass a été interrompue.

Nous vous conseillons d’acheter un abonnement TER simple.

Aucune prestation complémentaire n’est disponible pour ce trajet en TER

Prestations complémentaires

Votre Pass régional

Lire ou charger mon Pass régional

Pass régional

Cela peut prendre quelques secondes.

Posez votre Pass au dos de votre téléphone pour débuter la lecture.

Maintenez votre Pass sans bouger jusqu'à validation.

Scan de votre Pass ({step}/2)

Le titre a été chargé sur votre Pass régional : votre paiement de {price} a été accepté !

Au moment de réessayer : 
- Sortez le Pass de son étui.
- Maintenez votre Pass contre la partie haute ou le milieu de votre téléphone.
- Ne bougez plus jusqu’à la validation.

La lecture de votre Pass a échoué

L’opération a échoué. Vous pouvez réessayer.

Une erreur technique a eu lieu

La lecture de votre Pass a été interrompue.

Vous pouvez recharger votre Pass ou consulter les titres qu’il contient :

Vous avez déjà un Pass régional ?

Pour profiter de ce service, veuillez activer votre NFC.

Votre téléphone n'est pas compatible avec le NFC.

La version du logiciel de votre iPhone doit être mis à jour pour profiter de ce service.

Just like before, you can enter where you’re travelling to and from, and bon voyage

Book your tickets

Essential information is easier to read and more comfortable for your eyes. A light mode is also available in your account.

Why a dark mode?

We help you find the lowest prices, save time at the station and take advantage of upgrades.

Everything you need for your next trip

Wherever you are in the app, we are here to answer your questions.

Welcome

Find the best itinerary, save it to your account, buy travel passes, etc.

Much more than trains

Find this guided tour in your account at any time.

All aboard!

Active options ({nb})

Pets amendment ({max} max)

Usage mode

With your SNCF Connect account, you will have access to all your trips, season tickets, loyalty cards and more.

Participate in the improvement of the public transportation service and benefit from our services by considering "Allow all the time" the use of your position

Share your location continuously. Choose to “Always authorize” the use of your position and receive offers to exchange your ticket when you are late.

Share your location continuously

Travel reminders, sales, disruptions to your trip…Turn on notifications and travel with peace of mind

Information when you need it

Pour accéder à ce service, connectez-vous à votre compte :

Vous devez d’abord vous connecter à votre compte Mon Identifiant SNCF.

Journey details

Details unavailable

Route details are generally available 3 months before departure.

No details available at the moment

A single application to plan and book all your trips.
For easy and sustainable trips, around your home or 900 kilometers away.

Grand Est - TER Fluo

Travelling in Grand Est - TER Fluo

Cards, season tickets and regional deals

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